retailciooutlook

AI becomes "Personal"

Sherif Mityas, CIO & CSO, TGI Fridays

The Importance of Supply Chain Visibility

David Adams, Director, Business Intelligence and Project Management, Unyson

How Cloud Technologies Help Retailers Stay Ahead of the Competition

Ian Pattison, Head of Retail Architecture, Google Cloud UK

Infusing Analytics into Physical Retail Stores

Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]

Infusing Analytics into Physical Retail Stores

With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.

Securing the Future of Retail Management

Joe Bobko, Vice President of Transportation, Boxed

Securing the Future of Retail Management

Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.

IT Solutions for More Complex Promotional Offers

William Morrell, CTO, Aptaris

Knowing consumers’ purchasing habits, how they prefer to shop, when and why are critical to profitability and growth.

Retail Is Detail They Say

Stuart Freer, Chief Digital Officer, MECCA Brands

Retail Is Detail They Say

The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to

The Changing Nature of Retail Ecosystem

Jason Goldberg, SVP Commerce & Content Practice, SapientRazorfis

The Changing Nature of Retail Ecosystem

I came to retail at a time when the retail landscape was dramatically changing. At the time, computer city superstore was the first big box concept for technology.

Leveraging Challenges to further Build a Solid Foundation: Org Culture and Tech

Rosemary Smith, Director, Supply Chain Development, LEGO Group

Leveraging Challenges to further Build a Solid Foundation: Org Culture and Tech

The sudden, unexpected shift to eCommerce put retailer technology and solution development in the spotlight

Driving Transformative, Data-Driven Thinking

Shubham Mehrish, Vice President, Mars

Driving Transformative, Data-Driven Thinking

Analytics is one of the important cogs in our Mars digital engine to help drive our digital transformation at 100x speed.

The Digital Retail Tools of the Future

Marc Biosi, Global Director, Sitel

The Digital Retail Tools of the Future

In today’s retail setting, personalization is key to engaging and keeping customers loyal to your brand.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Changing Paradigm of Retail CRM

Ben Eason, SVP, Client Development Conversant, Epsilon

The Changing Paradigm of Retail CRM

Brands with enhanced in-store experiences that create warm, welcoming environments are Thriving.

Increasing Customer Engagement through Data and Technology

Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

​Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.

Driving Business Activity through Behavioral Analytics

Brian Scott, CIO, Experient

Driving Business Activity through Behavioral Analytics

Aside from providing useful continued education, a significant component of all trade shows is the opportunity for business connections to be created and mined.

Customer Experience-the Driving Force of E-commerce Business

Chris Homer, Co-founder & CTO, thredUP

Customer Experience-the Driving Force of E-commerce Business

To stay ahead of their competitors in the longer run, companies should focus majorly on providing excellent customer experience and finding the right balance between a company’s business growth and monetary profit

Gaining 360 Degree View of Consumers

Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

Gaining 360 Degree View of Consumers

Retailers have to integrate data across the retail enterprise to have a 360 degree view of the customer, but it’s not an easy thing to do.

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

Nicholas P. Resetar, Associate Attorney, Roetzel & Andress

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that temporarily captured the attention span of the entire globe.

Business-to-Business Payments at a Crossroad

Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis

Business-to-Business Payments at a Crossroad

Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments, invoicing and remittance information exchange.