Retail CIO Outlook Weekly Brief
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Fiona Swerdlow, VP, Research Director, Forrester Research
Brett Thoreson, CEO & Co-Founder, CartStack
Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.
Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution
Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.
Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]
It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.
Alexandra Hourani, NA Digital GMM Director, Converse
For ten years, retailers have faced the impending doom of the “retail apocalypse.” Stalwart retailers closed doors and filed for bankruptcy, while a new breed of digitally-native
Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe
It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.
Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott
One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have
Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Rob Schmults, SVP, eCommerce & CRM, Talbots
I worry a lot when you staple those words to almost anything. For many retailers it makes it seem so daunting as to provoke paralysis.
Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]
The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions.
Onyeka Nchege, CIO, Interstate Batteries
E-commerce has made it possible for us to deliver an exceptional and consistent customer experience, executed flawlessly via web, mobile, and store.
Keith Crerar, Executive VP, TradeRev
Technology is significantly changing the way dealers approach vehicle acquisition, inventory, remarketing and sales.
Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing
When I came to marketing automation world, few companies provided marketing automation software platform.
Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.
