Retail CIO Outlook Weekly Brief
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Robert Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer, Tractor Supply Company
Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
Bob Hetu, Research Director, Gartner [NYSE:IT]
Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite
E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into
Stephanie Leffler, CEO, OneSpace
Amazon has grown their ecommerce empire by building infrastructure to power their operation and then releasing that infrastructure to other companies in the form of services in the cloud.
Andy Mulcahy, Strategy and Insight Director, IMRG
We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in
Nick Burton, Vice President Digital Development, Avon
Companies are standing on the precipice of technological revolutions every. Single. Day. Coupled with an increasing need to understand workforces and customers, balancing human
Rohan Penman, Global Head of Technology, T2 Tea
Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.
Robert Killory, Chief Innovation Officer, 3CLogic
Data from every channel should be aggregated and organized in order to garner key business intelligence across channels and specific to each channel.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis
Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments, invoicing and remittance information exchange.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Ed McLaughlin, CIO, Mastercard
The line between online and offline is progressively being obliterated–every device can now be intelligently connected.
Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.
Lucas E. Wall, CEO, ROI Checker
In recent years we have seen significant scientific contributions to the field of human influence, which studies how the people we know and interact with influence the decisions we make.
David Jensen, Director of Ecommerce Engineering, Photobox
Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.
Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
Retail is the most competitive sector in business today with rapid innovation in the customer journey and the “last mile” of fulfillment.
Russ Reynolds, CEO, Batteries Plus Bulbs
When discussing technology and its effects on human relations, we often refer to a phenomenon wherein mobile devices and computers are replacing face-to-face interaction.
Kyu Cho, VP, Nisum
According to recent numbers from the U.S. Department of Commerce, e-commerce sales accounted for 10.6 percent of total retail sales by the end of 2015.
