Retail CIO Outlook Weekly Brief
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Bernie Winter, Director of Point-of-Sale Systems, Tops Friendly Markets And Mike Metz, Vice President of Information Technology, Tops Friendly Markets
Andy Weir, Executive General Manager, Bankwest Technology & Transformation
Matt Mobley, EVP, CTO, Merkle
Consumer identity and experience should cross all organizational boundaries: brand, Line of Business, or channel and media teams.
David Marcotte, Senior Vice President, Kantar Consulting
Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.
AJ Agrawal, CEO, Alumnify
To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.
Mo Dastagir, CIO, Cresco Labs
Mo Dastagir is currently working as a CIO in Cresco Labs, which is one of the top three cannabis companies in the U.S. He joined the company in 2019 when it was trying to expand its
Alex Bordei, Director of Product and Development, Bigstep
More data speeds up the business decision by analyzing a multitude of key performance indicators and partly solves one of the core issues of offline retailers.
Jozo Džakula, CIO, Konzum
Since connectivity became omnipresent, technology companies are seeking a way to connect everything to the Internet.
Natalie Ashes, Head of Ecommerce, GraysOnline
Whilst this is a difficult time, we will continue to do what we have always done back in 1922: help vendors clear stock and help customers get bargains albeit it’s a different world now.
Rosemary Smith, Director, Supply Chain Development, LEGO Group
The sudden, unexpected shift to eCommerce put retailer technology and solution development in the spotlight
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Andrew Wilson, CIO, Accenture
Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.
Vlad Yakubson, Head of Retail, yd.
There are not many days in the calendar year without some new ground-breaking technology entering and disturbing the retail marketplace. It certainly can not be easy for either the big brands or the few small business retailers left around
Angela Gearhart, Vice President Brand Experience, Sleep Number
Bill Bass, Chief Marketing Officer, FULLBEAUTY Brands And Kara Lawson, Senior Director Ecommerce, FULLBEAUTY Brands
The best way to truly test a new technology is an A/B test: show half a random sample the new technology, hide it from the other half, then compare the performance of the two groups.
Brad Bernstein, SVP of North American Sales, Nanorep
No question, the growth of e-commerce has completely changed the game for retail customer service.
Kevin Glynn, VP and CIO, DSC Logistics
Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.
Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
