retailciooutlook

What Separates Successful Retailers from Others?

Richard Flint, COO & Executive Board, HEMA

Why Growth Companies Are Adopting the Flywheel Over the Marketing Funnel

Shahid Nizami, APAC Managing Director, HubSpot [NYSE: HUBS]

Technology Changes to Supply Chains Demand Good Leadership

Kevin Glynn, VP and CIO, DSC Logistics

The Digital Retail Tools of the Future

Marc Biosi, Global Director, Sitel

When to Hire a Consultant

Tami Reiss, CEO, Cyrus Innovation

When to Hire a Consultant

If you think that consultants are people who only express their opinions but aren’t worth an investment because they don’t really DO anything, then you’re mistaken.

Enterprise Architecture Means Thinking Business First, then Technology

Steven Van Wyk, CIO/COO, The PNC Financial Services Group

Enterprise Architecture Means Thinking Business First, then Technology

The model is based on a service-oriented architecture that defines the standard business capabilities that make up a bank- such as payments, loan offerings.

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change

Stephen Barnham, SVP & CIO, MetLife Asia

AI and enhanced mobile technology is changing the way we live and raising expectations for how we interact with the brands around us.

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

There are few industries yet untouched by the tidal wave of technological innovation.

Integrating Data for a 360-degree Customer View

Bernard Luthi, President, Monoprice

Integrating Data for a 360-degree Customer View

In this day and age it is very critical to understand your customer and their journey with your organization.

Point-of-Sale Adaptability Key to Winning in Rapidly Changing Retail

Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA

Point-of-Sale Adaptability Key to Winning in Rapidly Changing Retail

To win in the everchanging retail marketplace, retailers must engage with consumers on their terms.

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

Alexandra Gray, Head of Research, Mirvac [ASX: MGR]

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

The availability of reliable expenditure data at a category level has been a step change in gauging the underlying spending patterns of our customers.

Data Driven Automated Approach to Market Promotional Sales

Sudhir Vallamkondu, VP, iCrossing

Data Driven Automated Approach to Market Promotional Sales

Stores that have retail locations (Grocery, Home Improvement, Department stores etc.) have recurring promotional sales.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Strategically Pairing Technology with Customer Service

Reid Rose, Vice President Operations, Rinchem International, Rinchem

Strategically Pairing Technology with Customer Service

Freight audit and payment is a pretty straightforward process, but it’s the attention to detail and accuracy that sets companies apart from their competition.

How Traditional Retailers are Evolving For the Digital Era

Gareth Bridges, Director, Digital Business, Equinix Asia-Pacific

Today’s retailers need to embrace a modernized strategy supported by infrastructure designed for the digital edge.

Resetting the CIO's Role for Smart, Digital Retail

John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]

Resetting the CIO's Role for Smart, Digital Retail

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.

Customer Experience-the Driving Force of E-commerce Business

Chris Homer, Co-founder & CTO, thredUP

Customer Experience-the Driving Force of E-commerce Business

To stay ahead of their competitors in the longer run, companies should focus majorly on providing excellent customer experience and finding the right balance between a company’s business growth and monetary profit

Artificial and Emotional Intelligence: The Corporate Balancing Act

Nick Burton, Vice President Digital Development, Avon

Artificial and Emotional Intelligence: The Corporate Balancing Act

Companies are standing on the precipice of technological revolutions every. Single. Day. Coupled with an increasing need to understand workforces and customers, balancing human connection with convenience is a real corporate conundrum.

Mobile Marketing and The Evolution Of E-commerce

Marissa Tarleton, CMO, RetailMeNot, Inc

Mobile Marketing and The Evolution Of E-commerce

Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.

Digital Technology Transformation

April Butterfield, Senior Director of Technology, Jabil And Gary Cantrell, CIO & SVP Information Technology, Jabil

Digital Technology Transformation

Thanks to technology and the evolving digital economy, consumers have better access to goods and services than ever before.