Retail CIO Outlook Weekly Brief
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Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal
Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé
Brett Thoreson, CEO & Co-Founder, CartStack
E-commerce is a growing industry, with more customers and retailers entering the market - driving advertising and bid prices up.
Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
Alexandra Hourani, NA Digital GMM Director, Converse
For ten years, retailers have faced the impending doom of the “retail apocalypse.” Stalwart retailers closed doors and filed for bankruptcy, while a new breed of digitally-native
Andy Mulcahy, Strategy and Insight Director, IMRG
We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in
KS Kumar, CCO, Sutherland
Retailers can differentiate themselves with customer service, but they need to do it profitably.
Stuart Freer, Chief Digital Officer, MECCA Brands
The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to
Perry Kramer, SVP & Practice Lead, Boston Retail Partners
Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.
Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing
When I came to marketing automation world, few companies provided marketing automation software platform.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Matthew Klyman, Chief Information Officer, Marshall Retail Group
We don't want retail to be a cold and sterile environment and we love the fact that we have a four wall environment that we get to talk to our customers.
Dr. Mark Chrystal, Chief Analytics Officer, rue21
We are in the midst of an industrial revolution that will impact the world economy and humankind every bit as much as the first industrial revolution did.
Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.
Curt Hilliard, CMO, DirectBuy
Effective digital marketing does not end when a customer purchases a product. In fact, for power brands and industry innovators, that’s when the real work begins.
Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]
It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.
Nick East, CEO, Zynstra
To deploy at scale, management and operational processes need to be automated to reduce cost and risk.
Dr. mark Chrystal, Chief Analytics Officer at rue21
Compared with prior industrial revolutions, the pace of innovation is exponential and impacting every industry around the globe, rather than the linear and slower-paced change seen previously.
