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Retail: It's all about 'Experience'

Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY] And Malcolm D'Souza, Sr. Director, IT-Transformation Retail Business Services, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]

Connected Technology Future of Home Appliance Industry

Brian Paul, Director, Global Information Systems, Whirlpool Corporation

Breaking Down the Key Programmatic Advertising Challenges Faced by Brands

Stanley Lim, Head of Google Marketing Platforms Malaysia, Google

When to Hire a Consultant

Tami Reiss, CEO, Cyrus Innovation

Was Darwin Wrong About Retail?

Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE

Was Darwin Wrong About Retail?

Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.

Harnessing the Power of Technology in Retail

Rob Schmults, SVP, eCommerce & CRM, Talbots

Harnessing the Power of Technology in Retail

I worry a lot when you staple those words to almost anything. For many retailers it makes it seem so daunting as to provoke paralysis.

Autonomy with Constraints Empowers Teams to Deliver Results

David Jensen, Director of Ecommerce Engineering, Photobox

Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.

Measuring Success in Omni- Channel Customer Experiences

Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]

Measuring Success in Omni- Channel Customer Experiences

Business Wire estimates that the digital transformation market will grow from $148.04 billion in 2015 to $392.15 billion by 2021.

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.

E-commerce for Beginners

Ryan King, CIO, Power Solutions International

E-commerce for Beginners

Manufacturing “business to business” e-commerce websites are for most organizations mediocre or produce very little traffic and revenue. However; you will be surprised.

Why Growth Companies Are Adopting the Flywheel Over the Marketing Funnel

Shahid Nizami, APAC Managing Director, HubSpot [NYSE: HUBS]

Why Growth Companies Are Adopting the Flywheel Over the Marketing Funnel

That's why companies need to prioritize their customers and do more than just grow — they need to grow better.

The Digital Retail Tools of the Future

Marc Biosi, Global Director, Sitel

The Digital Retail Tools of the Future

In today’s retail setting, personalization is key to engaging and keeping customers loyal to your brand.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Advancing Cloud With 3 PS - Predictability, Programmability, and Possibility

Sanjay Sivam, Director, Inside Sales and Services Sales, Poly Asia Pacific

Advancing Cloud With 3 PS - Predictability, Programmability, and Possibility

With everything residing in the Cloud, it is also easier to conceptualize and build workflows that weave through different “always-on, available-anywhere” systems and data sets to provide efficacy for a business.

Technology Changes to Supply Chains Demand Good Leadership

Kevin Glynn, VP and CIO, DSC Logistics

Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.

Augmenting POS with New, Innovative Digital Technologies

Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s

Augmenting POS with New, Innovative Digital Technologies

Today, customers have the choice to either visit brick-and-mortar stores to purchase products or can shop online, or use a combination of both to buy a product of their choice.

Technology and Innovation Transforming Health Care

Tom Miller, SVP & CIO, Anthem [NYSE: ANTM]

Technology and Innovation Transforming Health Care

Consumer-focused companies not only want to make it more convenient but intuitive, leaving the consumer impressed and satisfied.

How Becoming Truly Omni- Channel Supports the Customer

Joe Megibow, CEO, Purple

How Becoming Truly Omni- Channel Supports the Customer

Cloud is similar to a data center. However, not many understand what it actually consists of.

Offsetting the Amazon Effect with SaaS Technology

Jett McCandless, CEO and Founder, project44

Offsetting the Amazon Effect with SaaS Technology

The retail industry is steadily shifting from brick and mortar to eCommerce, and customers ordering their goods online expect fast deliveries with updates every step of the way.

Branded Retail: Living at the Intersection of Technology and Culture

Greg Klingaman, Global Head of Retail & Strategic Partnerships, Diageo

Branded Retail: Living at the Intersection of Technology and Culture

A brand is only as good as its reputation, but risk aversion for fear of the unknown shouldn’t foster a more conservative and incremental approach to retail technology deployment