Retail CIO Outlook Weekly Brief
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Jean Laborde, Deputy CIO, FnacDarty
Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis
Rohan Penman, Global Head of Technology, T2 Tea
Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company
The future of designing for Zero UI requires a more comprehensive look at, well, the human experience.
Matt Griffiths, CIO, Stanley Black & Decker Industrial
The average lifespan of industrial manufacturing machinery is around 20 years.
Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises
Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.
Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.
AI is going to grow up rapidly; Moore’s law may apply for a while, but its development will almost certainly outpace anything we have seen before.
Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé
Business today is a heaving landscape across which we have never traveled.
Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
Bernard Luthi, President, Monoprice
In this day and age it is very critical to understand your customer and their journey with your organization.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Savio Thattil, CIO & SVP of Technology, Sephora Americas
To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.
Nick Fischer, Senior Vice President & CFO, Betteridge
When it comes to distilling large amounts of data into actionable insights, time is almost always the most binding constraint.
Alvina Antar, CIO, Zuora
Technology company CIOs are among the chosen few who are able to create a greater impact to their business and revenue beyond their core IT function.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
Greg Petro, President and CEO, First Insight
Today, our problem isn’t the lack of information, it’s a disconnect within organizations on what data can provide the most impactful consumer insights, and how to best analyze it.
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Domino’s Pizza Enterprises Limited entered the e-commerce space well over a decade ago and we were early adopters in terms of competitors in the Quick Service Restaurant (QSR) industry globally, and especially in Australia.
Michael Adams, VP of IT, MarineMax
A new world order has slowly evolved, leaving many corporate technology teams unprepared to adapt to the critical new responsibilities they manage.
