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Increasing Customer Engagement through Data and Technology

Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

Leveraging Technology to Better Connect the Human Element

Russ Reynolds, CEO, Batteries Plus Bulbs

Money Ball Retailing

Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Transforming Merchandise Industry with New Market Possibilities

Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé

A New Solution to the E-commerce Industry's Conversion Woes

Brett Thoreson, CEO & Co-Founder, CartStack

A New Solution to the E-commerce Industry's Conversion Woes

E-commerce is a growing industry, with more customers and retailers entering the market - driving advertising and bid prices up.

How 7-Eleven Uses Technology to Keep Everyone Connected

Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven

How 7-Eleven Uses Technology to Keep Everyone Connected

At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.

The COVID Catalyst and The Paradigm Shift

Alexandra Hourani, NA Digital GMM Director, Converse

For ten years, retailers have faced the impending doom of the “retail apocalypse.” Stalwart retailers closed doors and filed for bankruptcy, while a new breed of digitally-native

The Benefits of Tinkering over Reinvention

Andy Mulcahy, Strategy and Insight Director, IMRG

The Benefits of Tinkering over Reinvention

We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in

Protect, Serve and Grow: Retailers Transform Processes with Science and Art

KS Kumar, CCO, Sutherland

Protect, Serve and Grow: Retailers Transform Processes with Science and Art

Retailers can differentiate themselves with customer service, but they need to do it profitably.

Retail Is Detail They Say

Stuart Freer, Chief Digital Officer, MECCA Brands

Retail Is Detail They Say

The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.

George P Johnson: Creating Undying Consumer Experience

Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing

George P Johnson: Creating Undying Consumer Experience

When I came to marketing automation world, few companies provided marketing automation software platform.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Considerations for Casinos and Gaming Operations

Matthew Klyman, Chief Information Officer, Marshall Retail Group

Considerations for Casinos and Gaming Operations

We don't want retail to be a cold and sterile environment and we love the fact that we have a four wall environment that we get to talk to our customers.

The 4th Industrial Revolution: Retailer's Must Do or Die

Dr. Mark Chrystal, Chief Analytics Officer, rue21

We are in the midst of an industrial revolution that will impact the world economy and humankind every bit as much as the first industrial revolution did.

Enabling Technology Driven Business Transformation

Paul Scorza, CIO, Ahold USA, Inc.

Enabling Technology Driven Business Transformation

Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.

How to Stay Connected With Customers After the First Purchase

Curt Hilliard, CMO, DirectBuy

How to Stay Connected With Customers After the First Purchase

Effective digital marketing does not end when a customer purchases a product. In fact, for power brands and industry innovators, that’s when the real work begins.

Making Sense of the MarTech Mess

Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]

Making Sense of the MarTech Mess

It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.

Retail Success Requires Boosting Operational Efficiency

Nick East, CEO, Zynstra

Retail Success Requires Boosting Operational Efficiency

To deploy at scale, management and operational processes need to be automated to reduce cost and risk.

The 4th Industrial Revolution: Retailer's Must Do or Die

Dr. mark Chrystal, Chief Analytics Officer at rue21

The 4<sup>th</sup> Industrial Revolution: Retailer's Must Do or Die

Compared with prior industrial revolutions, the pace of innovation is exponential and impacting every industry around the globe, rather than the linear and slower-paced change seen previously.