Retail CIO Outlook Weekly Brief
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Don Scheibenreif, VP-Distinguished Analyst, Gartner
Brian Paul, Director, Global Information Systems, Whirlpool Corporation
Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It was hard to believe that a machine could out-think a genius like Kasparov.
Rohan Penman, Global Head of Technology, T2 Tea
The traditional approaches to customers may not work in the years to come or become niche in their acceptance.
Luis Sanz, Founder, Olapic
There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.
Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
David Kerr, CEO, Octiv
Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Eric Redmond, Global Director, Technology Innovation, Nike
AI can better support troops by improving training systems and creating novel curricula for war games.
Christine Schultz, CIO, Eddie Bauer
With the Deals Personalization tool in place, retailers will be able to engage the users of their branded apps in real-time.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Jean-Francois Bessiron, VP Goods International, Groupon
Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers
Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee
E-commerce has been cited as the “most dynamic sector” of Southeast Asia’s online economy.
Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.
Romain Liot, COO, Adore Me
Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.
Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
Retail is the most competitive sector in business today with rapid innovation in the customer journey and the “last mile” of fulfillment.
Paul Scorza, CIO, Ahold USA, Inc.
Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.
Anand Shaw, Cofounder, Inventrik Pte Ltd
In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.
