Retail CIO Outlook Weekly Brief
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By Todd Aadland, SVP, Federal Reserve Bank of Chicago
By Bill Talbot, VP, Solution & Product Marketing, CA Technologies
By Fiona Swerdlow, VP, Research Director, Forrester Research
By Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA
To win in the everchanging retail marketplace, retailers must engage with consumers on their terms.
By Ryan Abood, CEO, Gourmet Gift Baskets
Reporting and analytics are a fundamental necessity of running a business today.
By Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric
So, we had our guys there fixing the problem before it escalated on the customer end.
By Rekha (Sasirekha) Ramesh, SVP - Global Head of IT and Digital Strategy, Daymon Worldwide
The success of Pokémon GO brought Augmented Reality to the center stage and provided retailers a platform to reach its consumers in many creative ways.
By Prabash Coswatte, CIO, Vallarta Supermarkets, VSI
Retail Security is being squeezed between two trends—the rising cost of labor and the leveraging of technology.
By Don Scheibenreif, VP-Distinguished Analyst, Gartner
Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.
By Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO
IT project failure rates today still are in excess of 40 percent.
By Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More
Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.
By Kevin J. Hume, Partner - Supply Chain Technology, Tompkins International
The pace of change in the supply chain world and the supporting technologies is nothing short of breathtaking.
By Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE
Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.
By Sherif Mityas, CIO & CSO, TGI Fridays
Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.
By Stuart Scott, EVP and CIO, J.B. Hunt Transport Services, Inc. [NASDAQ: JBHT]
It is the consistency in transit times that helps us build the trust necessary to reduce buffers and create additional value for our customers.
By Ricardo Belmar, Senior Director-Enterprise Product Marketing, InfoVista
Digital and in-store shopping experiences are on a collision course in the best way possible.
By Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]
Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.
By William Morrell, CTO, Aptaris
Knowing consumers’ purchasing habits, how they prefer to shop, when and why are critical to profitability and growth.
By Wendy Liebmann, CEO, WSL
For the last decade, technology has been the hot topic of the retail world – increasingly part of every conversation, every strategy meeting, from the boardroom to the sales floor.
