Retail CIO Outlook Weekly Brief
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Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio
Eric Redmond, Global Director, Technology Innovation, Nike
Charlie Cole, Chief Digital Officer, VP, TUMI
Klemen Drole, CIO, Lazada Group
Big data is the new oil, powering the e-commerce ecosystem.
Vennard Wright, CIO, WSSC (Washington Suburban Sanitary Commission)
Accounting for PCI requirements necessitates the need for significant planning up front, to develop and implement payment processing methods for customers and other entities.
Emily Culp, CMO, Keds USA
It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.
Savio Thattil, CIO & SVP of Technology, Sephora Americas
To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.
Diane Magers, CEO, Customer Experience Professionals Association
Technology can help us achieve better customer experiences but in the end, it is the human experience and needs that we must care for.
Phillip Raub, Founder and President, b8ta
The retail industry has always been a part and parcel of Human Society.
Sarath Singamsetty, Director, Nisum
In today’s digital age, data and information have become a retail organization’s biggest asset.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Angela Gearhart, Sr. Director Retail and Brand Experience, Sleep Number
Today’s consumer is living a digital, connected life and appreciates brands that integrate technology while maintaining a personal touch.
Sanjay Choubey, VP-IT, Briggs & Stratton
A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.
Victor Elmann, Vice President, Vendor Management, Circuit City Corporation, Inc.
We believe that as more and more people discover just how easy and convenient it is to shop online, the industry will continue to steadily grow even as the pandemic ends.
Avi Eyal, Co-Founder and Managing Partner, Entree Capital
We are seeing fulfillment become more accepted with delivery to the home, collecting online orders in store and so forth.
Patricia R. Hume, Chief Commercial Officer, iPass
We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.
David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union
There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes.
Paul Scorza, CIO & EVP, Ahold USA
The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.
