retailciooutlook

Face as the New Data Point: The Good, Bad and the Ugly of Facial Recognition Technologies

Riku Vassinen, Head of Digital Transformation, JWT Singapore

Be Ready or be Gone - Insights for the Fast approaching Future of Retail

Brett Beveridge, Founder & President, The Retail Outsource Companies

The Key to the 360-Degree Customer View: Buyer Personas

Greg Petro, President and CEO, First Insight

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

Bill Talbot, VP, Solution & Product Marketing, CA Technologies

Evolution of Information Technology

Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

A Sneak Peak into the Future of Retail Landscape

Saqib .E. Awan, VP, Lightspeed Venture Partners

A Sneak Peak into the Future of Retail Landscape

This is no easy time for brick and mortar retailers as e-commerce continues to attract consumers.

Making E-commerce Magical

Earl Newsome, CIO, Praxair, Inc.

One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.

Advancing Cloud With 3 PS - Predictability, Programmability, and Possibility

Sanjay Sivam, Director, Inside Sales and Services Sales, Poly Asia Pacific

Advancing Cloud With 3 PS - Predictability, Programmability, and Possibility

With everything residing in the Cloud, it is also easier to conceptualize and build workflows that weave through different “always-on, available-anywhere” systems and data sets to

"How Brick-and-Mortar Stores Survive the Shift in Consumer Demand"

Guy Amisano, CEO, Salient Management Company

Retailers should leverage POS data in combination with geographic data to determine the buying preferences of consumers in different areas.

How Global Brands Create Insanely Great Customer Experiences

Mark Wang, Chief Data Scientist, Alorica

How Global Brands Create Insanely Great Customer Experiences

It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.

Offsetting the Amazon Effect with SaaS Technology

Jett McCandless, CEO and Founder, project44

Offsetting the Amazon Effect with SaaS Technology

The retail industry is steadily shifting from brick and mortar to eCommerce, and customers ordering their goods online expect fast deliveries with updates every step of the way.

E-Commerce Solutions to Satisfy Customer's Needs

AJ Agrawal, CEO, Alumnify

E-Commerce Solutions to Satisfy Customer's Needs

To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

When to Hire a Consultant

Tami Reiss, CEO, Cyrus Innovation

When to Hire a Consultant

If you think that consultants are people who only express their opinions but aren’t worth an investment because they don’t really DO anything, then you’re mistaken.

Leveraging the Power of Cloud to Add Value to Business

Ronald Blahnik, CIO, Hibbett Sport

In the event of a cyberattack, your vendor must be in a position to safeguard your data, and protect it from damage.

Leveraging Technology to Strengthen Supply Chain

Guido Gries, Managing Director, Dachser Americas

Leveraging Technology to Strengthen Supply Chain

More than Just a Cash Register: Disruptive Technology for Retailers

Jason Richelson, Founder and CSO, ShopKeep

More than Just a Cash Register: Disruptive Technology for Retailers

Over the next few years, Main Street is poised to witness a dramatic increase in the health of small businesses across the retail sector.

ECM, "The Dragon" to Deliver Business Value

Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche

ECM,

One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.

The Ever-Changing Retail Environment

Vlad Yakubson, Head of Retail, Retail Apparel Group

The Ever-Changing Retail Environment

The key to all the analytics, AI and future technology is the “how” to apply them in a personal way to relate best to the consumer.

Increasing Customer Engagement through Data and Technology

Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

Increasing Customer Engagement through Data and Technology

​Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.